Our CSS tools range from an Extranet service (ideal for small to medium sized companies), StenaConnect, a version of our own booking system that is perfect for larger customers holding regular block bookings. If you are a high-volume customer, we can also arrange direct, secure EDI (Electronic Data Interchange) transactions.

The current Stena Line Freight customer support systems are:

Extranet
This is a service that provides you as a registered user with two valuable tools: Internet booking and "Track and Trace". With our Internet booking you can easily reserve space on any Stena Line Freight route, and obtain the booking reference directly on your screen.

StenaConnect
StenaConnect is a version of our own booking system that is customised to your specific needs. Installed in your office, StenaConnect gives you round the clock, online acess to our booking system -letting you reserve space on all Stena Line Freight departures.

eInvoice
eInvoice is a very popular service used by many small and medium sized customers to receive invoices, credit notes and statements on our web site. Simply log on and handle your invoices on the secure Internet site. There's also an option to download a csv-file from your account with invoice details to be processed by your company's financial system.

eInvoice Plus
System-to-system distribution of e-invoices through EDI in any format and technology you like - XML, EDIFACT, ebXML, csv etc on ftp, oftp, oftp2 and Web Services. By receiving the e invoices directly into your own system together with other supplier e-invoices, Stena Line Freight supports your own internal invoicing process the best way possible. The big advantage with eInvoice Plus is the automatic processing of invoice information directly within your own system without any manual handling of csv-files in between.

e-Invoicing benefits

How do you benefit from electronic invoicing?

• The risk of human error during document handling is drastically reduced
• Administration costs are reduced to a minimum - one survey shows that with EDI, the average handling time for an invoice dropped from 18 to only 2 minutes. Simply call your Stena Line Freight sales contact to set up an eInvoice web account for Internet distribution or an eInvoice Plus system-to-system connection.

EDI (Electronic Data Interchange)
EDI securely transfers business documents between the computer system of two different companies. Unlilke the Internet, EDI is a private, secure link.

Shippers' manifest service
The Stena Line Freight shippers' manifest service gives you a handy overview of the status of your shipments. It's a system that sends you an email confirming that your units have left port aboard one of our vessels.

Forwarding
Stena Line Freight in Denmark and in Karlskrona and Gdynia provides a complete forwarding and customs clearance service.

SmartNet mobile services
Be smart - use Stena Line's new Smartnet mobile service to track-n-trace your booked freight units, access all freight timetables, get updated with departure deviation messages as well as office contact information.

All these four options are now available in your Windows Mobile-operated mobile telephone or PDA

Read all about how to get started here ».